Privacy Policy
Down East Contracting LLC
Florida Licensed General Contractor | CGC#1535428
Website: https://www.downeastcontracting.com
1. Introduction
Down East Contracting LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, online advertising, contact forms, phone calls, and other business communications.
By using our website or submitting your information, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect the following information when you contact us or request construction services:
Full name
Email address
Phone number
Property address or project location
Information about your construction or renovation project
Photos, plans, or documents voluntarily submitted
Preferred contact methods
Other information you choose to provide
We may also collect technical information, including IP addresses, browser types, device information, website interactions, and referral sources through website analytics and advertising technologies.
3. How We Use Your Information
We use collected information to:
Respond to inquiries and consultation requests
Contact prospective customers about construction projects
Schedule appointments and property walkthroughs
Prepare estimates, proposals, and construction agreements
Provide contracting and renovation services
Communicate project updates and scheduling information
Improve our website, advertising, and customer experience
Maintain business records and comply with legal obligations
We may contact you by telephone, email, or text message regarding an inquiry you submitted, consistent with applicable law and any required consent.
4. Google Ads and Online Advertising
Down East Contracting LLC may use Google Ads and other digital advertising platforms to promote our construction services.
When you submit information through a Google Ads lead form, we receive the information you provide and use it to respond to your inquiry, discuss your project, and provide information about our services.
Our website may use Google Analytics, Google Ads conversion tracking, cookies, or similar technologies to understand website traffic, measure advertising performance, and improve marketing effectiveness.
Where applicable, you can manage advertising preferences through Google's advertising settings or your browser's privacy controls.
5. Sharing of Personal Information
We do not sell personal information submitted through our contact forms or advertising lead forms.
We may share information with trusted service providers when reasonably necessary to operate our business, including:
Website hosting and form-processing providers
Customer communication and business management services
Estimating, scheduling, and project management providers
Subcontractors or professional consultants involved in a requested project
Advertising and analytics providers
Government authorities when legally required
We limit sharing to information reasonably necessary for the applicable purpose.
6. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide contracted services, maintain business records, resolve disputes, and comply with applicable legal requirements.
Information that is no longer needed will be deleted, anonymized, or securely retained when legally required.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, analyze visitor activity, and measure advertising effectiveness.
You may manage or disable cookies through your browser settings. Certain website features may function differently when cookies are disabled.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business recordkeeping requirements.
You may also request that we stop sending optional marketing communications.
We will review privacy requests and respond as required by applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage visitors to review the privacy policies of any third-party services they use.
11. Children's Privacy
Our website and contracting services are intended for adults seeking construction and renovation services.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, website technologies, advertising practices, or legal obligations.
Updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact:
Down East Contracting LLC
Florida Licensed General Contractor
License #CGC1535428
Website: https://www.downeastcontracting.com
Please use the contact information provided on our website to submit privacy-related inquiries.